The second-hand marketplace Members Express Anger Over Size Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform every member regarding the update.
Social Media Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and update the measurements by hand where appropriate, causing user dissatisfaction.
Size Classification Changes
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options following member complaints.
